We offer refunds for any unshipped orders. Once the orders have been shipped, we are glad to replace any damaged or defective products promptly. We require photos or other approved documentation for replacement requests. Please contact us at Sales@MyGardenBox.com or (850) 898-3295 to request refunds or replacements.
We are glad to consider all other requests regarding product satisfaction on an individual basis. We grow best with a healthy dose of your feedback, so please reach out with any and all questions, comments, and curiosities. Thanks for experiencing My Garden Box and Happy Gardening!