Frequently Asked Questions


BOXES INCLUDE LIVE PLANTS:  They'll be excited to see you so open immediately upon receipt!NOTE: Due to agricultural restrictions, we do NOT ship to AZ, AK, or HI at this time.

What is My Garden Box?

My Garden Box is our opportunity to design and deliver a custom crafted collection of plants and gardening goods and share it with people that will love it. Every box is gardener-tested and given the green-light by our own growers and gardening staff. We love all things plant related and we pack that love into every box we ship. Happy gardening!   

When will my My Garden Box ship? 

Your first box will generally ship within one week of purchase. After that boxes are shipped in batches throughout the month.  This includes subscriptions, one-time purchases and gifts. Delivery times will vary according to the destination.  Contact for special shipping requests or login to your account to make changes to your shipping address, skip a month, and other account modifications.

Can I give My Garden Box to someone as a gift?

Absolutely! My Garden Box makes a great gift. We recommend using our gift option, which allows you to enter a personal message and delivery date for a notification email sent to the recipient. Please note that the majority of our shipments take place mid-month.

I don’t know anything about plants, is My Garden Box for me?

We are passionate about plants and gardening. We believe in sharing this passion with anyone willing to dig in the dirt with us. If you don’t know a lot about plants and want to learn more, My Garden Box gives you the perfect opportunity. 

I’m a garden pro, is My Garden Box for me? 

Absolutely. This is a great opportunity to enjoy plants and garden accessories you might never have heard of or tried before. Our collections are carefully designed to be both beginner-friendly and seasoned gardener satisfying.